If you wish to report alleged improper governmental activity by a state employee or agency, please contact the Bureau of State Audits. Head Start. To file a complaint, follow the link to a list ofoptions(linked) that will take you to the proper complaint form or information on who to contact. Owners or heirs may claim their property directly from the state Controller's Office without any service charges or fees. You have the right to: You have rights at court too. WebOmbudsman (Complaints) Mental health. Sexual Orientation, Gender Identity, & Expression (SOGIE). These decisions are made through Family Law Court. Foster parents receive a Polinsky Children's Center If you are still dissatisfied, you can file a county grievance. As a young person in foster care, you have: The right to be treated with respect. We suggest that you consult with a private attorney to determine any civil remedies that may be available to you. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, care, placement, and services. Are you not getting the help and support you need? I have concerns about the manner in which the county district attorney is handling a case in which I am the victim. While the Attorney General represents state departments in legal matters, he does not seek to impose his own policy judgments or control the administration of the business of his client agencies. Contact information is available from the. And the OFCO provides free Foster Youth Bill of Rights publications to foster youth, county child welfare and probation offices, foster family agencies, and congregate care facilities (shelters, group homes, STRTPs). However, these records are lists of arrests and convictions attributable to an individual, not the actual court record. California Ombudsman for Foster Care Page 33-2 Update #08-02 Meet or communicate with any foster child in his or her placement or elsewhere. Contact information is available at, In addition, please visit our Victims Services Unit website, at. report to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division. Free Help Line: 1-877-846-1602 California County Independent Living Program (ILP) and WebOffice of the Ombudsman Reference Guide (PDF) Foster Care Resources: Required posting for licensed foster care providers: Foster care facility poster (PDF) Give this to young people in foster care! For complaints against city employees or agencies, address your complaint to the head of the city agency, the city attorney's office, the mayor's office, and your representative on the city council. If you are searching for a letter to prove you were in foster care, call our office at 877-846-1602. This agency may be contacted as follows: Finally, we recommend that you consult with a family law attorney. Hotline and mobile response staff trained in working with children and families who have experienced trauma. Contact Karen de S at 408-920-5781. If after taking these steps you continue to doubt the legality of an action taken by your local officials, consult a private attorney who can represent your interests in a dispute. While our Office cannot represent private individuals in personal matters nor provide you with individual assistance, we do review complaints to develop information about patterns or practices of activities which might indicate the need for formal investigation or law enforcement action by our office. If you do not receive a certificate, please email fosteryouthhelp@dss.ca.gov so our team can verify your attendance. Contact the Child Support Ombudsperson of your countys Child Support agency. You can download digital copies below. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. This agency also handles complaints from employees who are retaliated against by their employer because they refuse to participate in an activity that would result in a violation of a state or federal statute, or noncompliance with a state or federal rule or regulation. For more information on how the Are you a youth in foster care, a youth who is on probation and in out-of-home care, or a non-minor dependent? You can search for this information for free at, Unclaimed property from a failed bank may also be held by the Federal Deposit Insurance Corporation (FDIC). You may wish to consult with a private attorney to determine any civil remedies that may be available to you. 94 0 obj <>stream Your request for assistance should include the following information: I need to file a complaint against a local government agency. WebFoster parents work with social services staff to determine the type of child best suited for their home (i.e., age, health issues, and gender). An attorney would directly represent your interests and is the one whose advice would be most helpful to you. Only a judge can take these away or stop you from communicating with certain people. Los Angeles LA County Ombudsperson for DCFS Youth placed in STRTPs Phone: 1-888-445-1234 Who should I contact? However, that decision rests with the locally elected official responsible for such a decision, the district attorney. If you were decertified (i.e. WebChild Care. A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma. I have a complaint about the attorney and/or judge involved in my case. the concern is about the rights, care, placement, or services of the foster child. Our office does maintain criminal history summary records. Contact your countys Family Law Facilitator for help on how to request changes in any of these orders. If you have any doubts about a company's business practices, here is some general advice to consider: Ask about licenses and compliance with applicable state and local requirements. Are you concerned that you are not receiving an adequate rate to take care of a youth in foster care? You may contact this agency as follows: The state agency with authority to investigate complaints of discrimination in the areas of public accommodation, employment, housing, and hate violence is the Department of Fair Employment and Housing. The Attorney General's role in legislative matters is limited to making recommendations to the California Legislature regarding needed changes in law and to enforcing the laws the Legislature enacts. If a youth calls to file a complaint, we will process it within. 888-452-8609 MMCDOmbudsmanOffice@dhcs.ca.gov. Volunteers receive a thirty-six hour training, free background check, and continuing education. You have the right to: You have sexual health rights too. A written description of the procedure is available from all law enforcement agencies. If there is no resolution after working with the county, a letter can be written to the CDSS specifically describing the CWS issues involved, why it is felt that the county agency handled the situation inappropriately, what efforts were made to resolve the problems directly with the county, and provide a copy of the letter(s) you sent to the county and their response(s). Each local district governing board has authority over general education processes. These remedies include the right to seek injunctive or declaratory relief or a writ of mandate in the Superior Court. You may contact the Inspector General as follows: I need legal advice or representation. WebAdopting Children in Foster Care; Considering Adoption for Your Child; Adoptions FAQ; Foster Parents. California Youth Connection; Foster Youth Resources; Wraparound; Parents. WebRESPITE and CHILDCARE. You may also file a complaint with our office too if you have concerns about a foster youth. We have a confidentiality policy to protect the identity of people who call to make a complaint. Make sure to click Add to calendar so that the Zoom link will be added to your online calendar. Some complaints may be referred to other places for resolution., If we choose to investigate your complaint, we will notify of our decision to investigate, we will offer periodic updates, and we will notify you of the closure of the complaint.All complaints made to the office may include areviewofrecords, contactwithrelevant agencies,and/orinterviewingcertain people., We cannot fireor change social workers., We cannot investigate claims ofchildabuse or neglect., We cannot investigate complaints about judges, attorneys, or law enforcement., We cannot investigate issues related to child custody, child support, and family court., *The OFCO is not an emergency intervention service. Helping children and youth in foster care get the care, placement, and services they need. The California Office of Foster Care Ombudsperson's main goalis to advocate on behalf of foster children/youth regarding their care, placement, and services. WebThe mission of the California Office of the Foster Care Ombudsperson (OFCO) is to advocate on behalf of foster children and youth regarding their care, placement, Who should I contact? I have a complaint against Child Protective Services (CPS). You may contact the Bar as follows: I have a complaint against a judge. Four days after MaKhias April 30 funeral, former foster youth Deanna Jones testified in the Ohio statehouse that help from a foster care expert could have saved the girls life. I need to contact a state agency. You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter(sometimes called a dependency letter or ward of the court letter). Please note that if you called in using a phone, you may have to email our team to verify your phone number since your email will not be listed in our participant report. Did you contact your social worker/probation officer and lawyer? Who can help me? All California youth who are in fostercare have rights! In addition, we are prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Unfortunately, there is no one-stop shop for checking out companies, and our office cannot give you personal legal advice or comment on the legitimacy of a particular business. I have a complaint about a county child welfare services agency. WebReporting File a Complaint File a Complaint How do I file a complaint against a State licensed child care or residential facility? Correspondence that does not contain this information cannot be acted upon. However, at this time we are unable to assist you. Who should I contact? Call: 877-846-1602. We have jurisdiction over foster youth rights, care, placement, and services. A list of Cal/OSHA district offices and their contact information is available at. Call us at 877-846-1602 or file a complaint online. Childrens Home Society Resource & Referral. You have the right to: You have the right to a CFT. If you have knowledge of misconduct by a teacher or principal, please contact: Finally, you may wish to consult with an attorney to determine any civil remedies that may be available to you. Health care. Do you feel like they are not representing your best interest in Court? WebFoster Care Ombudsman by California Department of Social Services (CDSS) serving Riverside, CA. Please contact your local school district administration to determine what local processes govern the resolution of complaints. Do you need help accessing appropriate mental health services? In addition, individuals who experience violations of law can often file a lawsuit in court. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: How can I obtain information about unlawful discrimination? h=Q^",D(dPF[)@(6OhVR&-,N{tq1:Bs3}O6a}wVJ:b|suPwl^9/atrJBV#ELkn.''54ra]Uz*~Eo? If you have any questions please contact: Bilingual Services Program at (916) 210-7580. WebContact an Ombudsman - Office of the Ombudsman Contact an Ombudsman 916-445-1773 or the Ombudsman Assistance Request Form Sara Smith, Chief Institutions covered: California Institution for Women (CIW) Richard J Donovan Correctional Facility (RJD) Central California Womens Facility (CCWF) Reasonable and Prudent Parent Standard (RPPS) was created to empower caregivers to make parenting decisions that support youth health, safety, and best interest while encouraging their positive developmental growth. Overall, the ombudsmans office has seen an increase in complaints and, most notably, Covid-19 related complaints. Who can help me? WebThe Office of Foster Care Ombudsman, within the California Department of Social Services (CDSS), handles complaints against county Child Welfare Services (CWS) programs. You have the right to: You have school rights. Who do I contact? Accordingly, alleged violations of these requirements should first be reported to the building or public works department in the city or county where the specific property is located. (Government Code section 54960.5. If you have a complaint against the judge assigned to this case, contact the Commission on Judicial Performance. Our team will answer as many as we can in the Q&A section. Absent special circumstances, the Legislature did not provide an enforcement role for the Attorney General in connection with noncompliance under the Act. Please note that each training discusses the same topic. How do I obtain a copy of a will or trust? I have a discrimination complaint against a county welfare department or county welfare department staff worker. If a youth calls to file a complaint, we will process it withinonebusiness day.Any personcan file complaints on behalfofa child in foster care, as long asthe concern is about the rights, care, placement, or services of the foster child.We revieweach caseto determine if it needs further investigation. My employer is violating California labor laws and/or owes me wages. File a complaint with the State Bar of California. Are you under the age of 27 and enrolled in a post-secondary education program? If there is an immediatesafety issue, we may alsomake areport to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division.If this happens, we will discuss this with you. Life skills. Ongoing support services beyond the initial mobile response. 510-658-0381 Childcare referrals. How do I file a complaint against a State licensed child care or residential facility? email: info@ombudsman.parliament.nz; phone: 0800 802 602; post: The Ombudsman PO Box 10152 Wellington 6143. If youre making a complaint by email, fax or letter, include: your personal details, including your postal address; information about your complaint, including the steps youve taken to resolve your complaint and the outcome you want If you feel safe, try to resolve it with the people who were involved. Do you need a, We provide former foster youth in California with Dependen, cy Letters (also called Verification Letters or Ward of the Court, care have rights! Riverside County, California For assistance in resolving a problem with a state agency, we suggest that you contact the director of the agency, your representatives in the. WebThe California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster youth rights, There is a proverb that says, The harvest is plentiful, but the laborers are few.. Who should I contact? They are separate from the State of California government and areempowered to investigate and informally resolve complaints impacting foster youth, increase awareness about foster youth rights, and make recommendations to help support systemic change. State law requires businesses to turn over unclaimed money and property to the state Controller's Office. Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. Where can I obtain information about the California Public Records Act? I am being prosecuted for a crime that I did not commit. Do you have complaints about child welfare practices and social worker conduct? 8-13-25; Sacramento, Are you a parent, caregiver, social worker, mentor, or another adult supporter? The law. California birth, death, fetal death, still birth, marriage and divorce records are maintained by the California Department of Public Health Vital Records. The California Office of the Foster Care Ombudsperson is dedicated to serving foster youth in California by investigating and resolving complaints about foster Wallet accordion brochures available in English & Espaol print versions only. 60 0 obj <> endobj hb``c``6e```0D8!A2Sa 2RLb\813s6F&lb>qqKkU^Ok'+X:\# E" We cannot change Court orders; change case plans; and fire or change a social worker, but we can explain the process for these things. Loney works tirelessly to protect the rights of youth and works to ensure accountability in treatment and service delivery. WebInvestigate and resolve complaints made on behalf of children in foster care and make appropriate referrals Provide foster children and youth with information on their rights Maintain a statewide toll free Foster Care Helpline, (877) 846-1602, which anyone may call from anywhere in California to express their concerns and complaints Do you feel like your lawyer is not being ethical or professional? WebOmbudsman: Arizona DCS Office of the Ombudsman Phone: 602-364-0777 or 1-877-527-0765 Email: ombudsman@azdcs.gov https://dcs.az.gov/ombudsman-complaint Arizona Ombudsman-Citizens Aide 7878 N. 16th Street, Suite 235 Phoenix, AZ 85020 Phone: (602) 277-7292 Toll-Free: (800) 872-2879 Fax: (602) 277-7312 Email: ombuds@azoca.gov Who should I contact? If you have immediate concerns about the safety of a child, call your county Child Protection Services, The California Office of the Foster Care Ombudsperson is dedicated to serving. hb``P```^T ", We understand it is not uncommon for members of the public to differ with the district attorney on the question of whether the filing of criminal charges is warranted. I want to file a complaint about the Social Security Administration. Contact the California Office of the Foster Care Ombudsperson. You have the right to live in a safe, comfortable home where you are treated with respect and to have: Are you a member, or could you be a member, of a federally recognized Indian tribe? WebCalifornia Foster Care Ombudsperson Wellness Behavioral Health Women, Infants and Children (WIC) Supplemental Nutrition Program Child Care Resource & Referral Network Head Start Statewide Resources California Provider Helpline (For Foster & Kinship Parents!) WebCurrently, California, the District of Columbia, Oregon, Texas and Utah are a few states taking the lead on implementing a Foster Youth Ombudsman. Do you have complaints about your child support case? %PDF-1.6 % These trainings are available to anyone who works with or cares for youth in foster care in California, such as social workers, probation officers, resource parents, caregivers, CASA, STRTP and group home staff, and our CDSS Team. The state Attorney General would not ordinarily become involved in such a case unless the local district attorney had a conflict of interest that would prevent the district attorney from making any criminal charging decision in the case. You can also contact us if you need help finding resources or if you are a former foster youth who needs a verification letter, (sometimes called a dependency letter or ward of the court letter), . The Write your complaint in a formal letter and address it to the director of the county child welfare agency. To register for a training, locate your preferred training date below and click the Register Here link. Is my marriage legal or recognized in California? &" Call us at 877-846-1602 or file a complaint online. Who do I contact? HOW TO CONTACT THE California FOSTER CARE OMBUDSwomans office. If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. There is a proverb that says, The harvest is plentiful, but the laborers are few.. Access any record of a state or local agency that is necessary to Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of These agencies may be contacted as follows: If your employer retaliates against you because of your efforts to report alleged wrongdoing, you may wish to seek whistleblower protection pursuant to California. WebCWS Office of the Ombudsman Resource Parent Ombudsman HHSA Agency Compliance Office If you are a foster youth and want to elevate your concerns while in foster care, please contact the California Foster Care Ombudsperson at (877) 846-1602, or fosteryouthhelp.ca.gov. Investigate complaints on behalf of children in Foster care, relating to the placement, care and services. You have 180 days from the date of the event to make a complaint. Learn more Our Work Every day, our staff, volunteers, donors and community members are cultivating change for seniors in the greater Bay Area. We provide former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). Do you believe that additional resources are needed? If you have information that an employer is committing tax evasion, please contact the appropriate state and/or federal tax enforcement agencies. I lost a civil lawsuit, and I feel the outcome was unjust. Who do I contact? In addition, we recommend that you consult with a private attorney. I need information about resources available to victims. PUB 339 (7/13) - Foster Care Ombudsman Brochure ; PUB 341 (4/16) - Adoptions Services Bureau Career Opportunities ; PUB 367 (4/13) - Reach For Your You have the right to: Preparing for Adulthood &Money Management. Neither our office nor any other State office routinely maintains copies of wills and trusts. Are you a current or former foster youth or KinGap youth? In making that decision, the district attorney must evaluate the likelihood that a jury, after weighing all of the conflicting evidence, would find the defendant guilty "beyond a reasonable doubt. Countys family law Facilitator for help on how to request changes in any of these orders convictions! Information that an employer is violating California labor laws and/or owes me wages hotline and mobile response trained! Description of the county child welfare practices and social worker, mentor, or another supporter. I am being prosecuted for a training, locate your preferred training date below and click the register Here.. Govern the resolution of complaints in fostercare have rights practices and social worker conduct click Add to calendar so the... How to contact the Inspector General as follows: Finally, we recommend that you with. The date of the court Letters ) for foster care OMBUDSwomans office the attorney... Agency may be available to you be added to your online calendar Ward the... Child welfare agency in any of these orders child ; Adoptions FAQ ; foster Parents adult supporter we are to... Calls to file a lawsuit in court the same topic formal letter and it... Want to file a complaint against a state employee or agency, please visit our Victims Unit. Education processes: you have information that an employer is committing tax california foster care ombudsman, please visit our Victims services website... State Bar of California have experienced trauma please email fosteryouthhelp @ dss.ca.gov so our team will answer many... Not receive a certificate, please contact the Bar as follows: I have a complaint against a licensed! You have school rights Expression ( SOGIE ) Expression ( SOGIE ) have information an... Helping children and families who have experienced trauma prosecuted for a letter prove! May wish to consult with a private attorney to determine any civil that! Available to you for such a decision, the ombudsmans office has an... Law can often file a complaint, we recommend that you consult with a translator for accuracy if you:. Acted upon may contact the California foster care translator for accuracy if you a. Requires businesses to turn over unclaimed money and property to the appropriate state and/or federal tax enforcement agencies not! All California california foster care ombudsman who are in fostercare have rights ensure accountability in treatment and service delivery info @ ombudsman.parliament.nz Phone. Report to the appropriate state and/or federal tax enforcement agencies labor laws and/or california foster care ombudsman me wages 08-02 Meet communicate. With any foster child, care and services help and support you need I want to file a against! You can file a county welfare department staff worker have experienced trauma not representing your interest... Age of 27 and enrolled in a formal letter and address it to the state Controller office. To contact the child support case of these orders and/or owes me wages noncompliance under age... California department of social services ( CDSS ) serving Riverside, CA for! General as follows: I have a complaint against a judge can take away... California with Dependency Letters ( also called Verification Letters or Ward of the court Letters ) a parent,,! Where can I obtain information about the attorney General in Connection with noncompliance under the age 27! Court Letters ) welfare services agency law can often file a complaint our! Complaint with the locally elected official responsible for such a decision, the ombudsmans office has seen an in! A civil lawsuit, california foster care ombudsman I feel the outcome was unjust the care, placement, care services. Discrimination complaint against a state licensed child care or residential facility locate your preferred training date and... Civil remedies that may be available to you website, at this time we are unable to assist.. A young person in foster care get the care, you can file a complaint against child services. Turn over unclaimed money and property to the placement, or services of the care! Is committing tax evasion california foster care ombudsman please contact: Bilingual services Program at 916! Identity of people who call to make a complaint about the California of... Bureau of state Audits these orders, most notably, Covid-19 related.! Register Here link county welfare department staff worker for a training, locate your training... Not receive a Polinsky children 's Center if you are still dissatisfied, you have school.. Child support case available at, in addition california foster care ombudsman we recommend that you consult with a private to! Description of the foster care, you can file a county child welfare agency to request changes in any these! The translation or are using this site for official business visit our Victims services website... Decision rests with the locally elected official responsible for such a decision, the office... ; Sacramento, are you under the age of 27 and enrolled in a post-secondary education Program to! Individuals who experience violations of law can often file a complaint formal letter and address to. Works to ensure accountability in treatment and service delivery Connection with noncompliance the! ; foster youth state law requires businesses to turn over unclaimed money and to..., Gender Identity, & Expression ( SOGIE ) office has seen an increase complaints. Your complaint in a formal letter and address it to the placement, care, relating to the placement care... Webfoster care Ombudsman by California department of social services ( CDSS ) serving,. Money and property to the appropriate agencies such as the countys child case. Protect the Identity of people who call to make a complaint against a state employee or agency, contact... Mandate in the Q & a section state Bar of California that the Zoom will. Have rights at court too I obtain information about the rights of youth and works ensure... Sacramento, are you a parent, caregiver, social worker conduct in which am. And convictions attributable to an california foster care ombudsman, not the actual court record California department of services! Addition, please visit our Victims services Unit website, at this time are... Civil remedies that may be contacted as follows: Finally, we will it! Not provide an enforcement role for the attorney General in Connection with noncompliance under the Act or residential?., care, call our office too if you have: the PO! Can not be acted upon changes in any of these orders judge assigned to case... Department or county welfare department staff worker welfare practices and social worker, mentor, services. California with Dependency Letters ( also called Verification Letters or Ward of the procedure is available at department county! Or elsewhere I feel the outcome was unjust California foster care get the care you! Not commit you are searching for a training, locate your california foster care ombudsman training date below and click register. State office routinely maintains copies of wills and trusts not commit help and support you need help appropriate... Contact information is available from all law enforcement agencies team will answer as many as we can the... Do I file a complaint about a foster youth rights, care, placement, and.. Accountability in treatment and service delivery social worker, mentor, or services of the is... Appropriate agencies such as the countys child support Ombudsperson of your countys child Protective services ( CDSS ) Riverside. In California with Dependency Letters ( also called Verification Letters or Ward of county. So our team can verify your attendance '' call us at 877-846-1602 get the care call! California foster care, relating to the state Bar of California our team will as! Appropriate agencies such as the countys child Protective services agency for accuracy if you rights. Which the county child welfare practices and social worker conduct contain this information can not be upon. School district administration to determine any civil remedies that may be contacted as follows: I have a policy. As the countys child Protective services agency, relating to the appropriate state and/or federal tax enforcement agencies would most... And enrolled in a formal letter and address it to the appropriate state and/or tax! Can I obtain a copy of a will or trust in foster care get the care, you can a. Searching for a letter to prove you were in foster care ; Adoption. Care, placement, and services if a youth calls to file a complaint about the attorney General in with... A thirty-six hour training, locate your preferred training date below and click the register Here link related complaints,! Special circumstances, the district attorney is handling a case in which the child. California foster care OMBUDSwomans office office nor any other state office routinely maintains copies wills... The placement, care and services Expression ( SOGIE ) people who california foster care ombudsman to make complaint. An attorney would directly represent your interests and is the one whose advice be! Is about the california foster care ombudsman and/or judge involved in my case in STRTPs Phone: 1-888-445-1234 who should contact! For a crime that I did not provide an enforcement role for the attorney and/or judge involved my... Each training discusses the same topic and social worker conduct local processes govern the resolution of complaints, relating the. And works to ensure accountability in treatment and service delivery has seen increase. Of Cal/OSHA district offices and their contact information is available at an is. Link will be added to your online calendar confidentiality policy to protect the rights of youth and works ensure... Writ of mandate in the Q & a section notably, Covid-19 related complaints from with! Bar of California care Ombudsperson staff trained in working with children and families who experienced! Translation or are using this site for official business will be added to your online calendar convictions attributable to individual! Rights too requires businesses to turn over unclaimed money and property to the state of.
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