Ocean City MD 21842. Staff was pleasant. Rooms are bigger then most around. more. For specific inquiries, we recommend calling ahead to confirm. Bathroom was large and clean. We will use this feedback to improve on the places where we have failed. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. There were bugs in the other bed too. I hope no one ever has to experience what we went thru. I don't think we'll ever be returning, though.More. Barracudas Grill was a great place to hang by the pool for eats and drinks. Photos are clearly as you see on website. The lady at the front desk was very standoffish and rude. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Our floors were very sandy by the time we left. We were content with the new room up until about midnight. We hope you will give us the opportunity to serve you again. Payments made by partners impact the order of prices displayed. To edit a review youve already submitted, contact our Customer Service team. Guests are required to show a photo ID and credit card upon check-in. Own or manage this property? Eve gave me room keys for room 519. Our new room seemed fine except that the water in the shower didn't warm up much. Tripadvisor performs checks on reviews. The only way to leave a review is to first make a booking. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Lunch, The room was an ocean view on the top floor. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! View . Next time I would like to stay a little more towards the boardwalk. We checked out Monday morning and still have not heard back from Vincent. Crystal Beach Hotel in Ocean City. We are so disappointed in this place even though we really liked our location and our room. Thanks again, we hope to see you soon! Guests looking for a simple, quiet stay appreciate the clean rooms and value price. We'll stay here again if we go to OC in the future. And we actually thought about staying a couple extra daysNOT! Kasa Ocean City Beach: Nice View - See 381 traveller reviews, 257 candid photos, and great deals for Kasa Ocean City Beach at Tripadvisor. YUCK! They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. Your contribution should be yours. Report inappropriate content forsynthia NJ 5 posts 4. YUCK! As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Claim your listing for free to respond to reviews, update your profile and much more. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. Right on the boardwalk. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! It was exactly what I had expected after reading everyone's reviews. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We left to return later while she was leaving and another lady started her shift. Non smoking, which we were happy about. The Barracuda Grill had good food and service. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: Summer Beach Condominium #3 35TH St Ocean City MD 21842. . Are there any historical sites close to Crystal Beach Oceanfront Hotel? Shower. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. This place was completely filthy. * Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Also a plus is the parking garage! The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. All rights reserved. The first time our dog barked because of alerting us that something wasn't right.she's very protective! 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Baltimore Ave. The hotel staff is very friendly and accomodating. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. . Taxes and fees that are shown are estimates only. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. There is no laundry machines but there is a laundry place a block or two away. Tripadvisor performs checks on reviews. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. She then assigned us a new room. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. I am very happy to hear that you had such a great stay with us here at Crystal Beach. 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