You can also include delivery instructions for specific addresses in this section of the app. you make the updates. Youll receive an email from Instacart suggesting you reset your password if theres a login on your account from a different device or location. Tap Your account settings. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. Any advice or help. Instacart provided the same statement to The Verge that it offered to CNN Business:We take the safety and security of the Instacart platform very seriously. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. Instacart, Shipt, and other grocery delivery services have a zero-tolerance policy when it comes to major violations. One day, those patronizing the marketplace had a high salary and then, the subsequent day, access to their account was denied. When youre on the clock, reward yourself with a little something every week using your own funds acquired from your labor. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Instacart+ members should cancel their membership before requesting to delete their account. Apr 30, 2021, 11:57 AM PDT Image: Instacart Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of. Someone might have also tried to hack your account. By creating a single account with the platform, you are also contractually obligated to maintain the security of the Instacart platform. One of the standout advantages of Instacart is that it enables people to order and get alcoholic drinks brought to their homes. Having an Instacart account is absolutely free! Either way, Instacart might recognize fraudulent activity. Please noteaddress changes will go into effect for orders placed after you make the updates. Avoiding deactivation can be achieved by following a few simple steps. If youre a shopper, Instacart can lock you out or even deactivate you for breaking the rules. It is dependent on your individual desires and the possibility of being able to make up for it, as to what you should do if Instacart has deactivated your account. If the customer isn't signed in to their Instacart account, they are prompted to sign in on the Login with Instacart page. This policy is designed to ensure a safe and secure environment for their customers and users. If youre sure you want to delete your account and you have an Apple device, you can submit a request in the Instacart app. If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. Update the information and tap Save. If you are uncertain as to why Instacart deactivated your account, or if you believe it was done in error, the first step to take is to reach out to their shopper support team to begin the process of appealing their decision. Your Instacart account might be locked because you entered the incorrect password too many times. If you do, they also need to have shopper accounts. But you cant bring your kids or a friend who just wants to hang out. On a checkout page, prompt customers to link an Instacart account with Instacart+ membership to receive free delivery. Cookie Notice Begin typing to search, use up and down keys to navigate, enter to select. Are you trying to turn off promotional emails? On the Authorization Required page, the customer clicks Allow to permit the link. You can continue placing orders during these 30 days. Tap Account Info. If you dont see the password reset email within a few minutes, please check your junk/spam folder. Instacart also returns a CSRF token and an authorization code. Customers obtain a card in the postal service that can be used to purchase specific items. Instacart can terminate your account if you are utilizing a robot to procure additional jobs. A good option is to call them at 1 (888) 246-7822. Co-shopping is not an option when employed by Instacart. Shop online & get your groceries delivered directly to your door in as fast as 2 hours. If you work for Instacart, you can make good money. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. If you have an order in process and the delivery address is incorrect, please call Instacart Care for help. On the website. Account deletion requests are processed within 30 days. Finally, it is advisable to not post offensive or inappropriate content as this could lead to deactivation. . How To Track Blue Dart Courier Using Docket Number. Tap Your orders. In short, if you're always insanely late, you're going to get deactivated either from a bad rating or Instacart flagging you for being unprofessional. Consider the following recommendations in your implementation plan: For an example of a customer journey, see Account linking. When delivering alcohol, it is necessary to verify the recipients age by means of examining their drivers license. If you dont see the password reset email within a few minutes, please check your junk/spam folder. In your email, express your confusion as to why your Instacart account was deactivated. Youll need to contact Instacart and prove that the account is yours. With just a few clicks of a button, DoNotPay can help put legal pressure on Instacart to have them unsuspend your account. Sometimes Instacart may suspend customer accounts as a security measure to prevent fraud. Customers place their faith in you to handle their food with consideration, providing them a sense of security. If you don't see the password reset email within a few minutes, please check your junk/spam folder. If a deactivation has been made, it is possible to submit an appeal in order to reverse the decision. But all of the benefits can go away if your account gets locked. The human cost of Instacarts grocery delivery, customers baiting larger orders with even larger tips, Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! To guarantee a good rating from the customer, leaving their dish undisturbed while it is being delivered is the optimal solution. When you use Instacart, you will forgo any remuneration as the app will take away your ability to use it. To remove an address, select Edit next to the address and tap Delete address. 4. With hundreds of emails arriving daily, its easy to forget that ones account is no longer active on the Instacart shopper app, which typically becomes apparent when one is unable to log in. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Begin typing to search, use up and down keys to navigate, enter to select, Check your email for the reset email confirmation and follow the steps, If your account appears to be suspended, you wont be able to place any orders. One hour grocery delivery from Instacart. Tap the 3 stacked horizontal lines in the upper left corner Tap Your account settings Tap Account Info Tap the information you'd like to change Update the information and tap Save On the website At the top left, click the 3 horizontal lines Click Account settings Click Your account settings If a 400 response is returned, the Instacart account is not linked. When a customer receives their Instacart order, they get an email receipt of everything they paid for. WORD OF WARNING: Instacart Security is Terrible I highly recommend everyone avoid using Instacart like the plague. Begin typing to search, use up and down keys to navigate, enter to select. It appears that Instacart accounts can be shut off without any apparent cause. When you choose a new password, make sure you use upper and lowercase numbers. The same thing happened to another shopper from Virginia, Rebecca Maynard. Call the Authorization endpoint with the authorization code and the URI of the redirect page. To reset your password. A message confirms if the link was successful. The shoppers CNN Business spoke to were identified as having linked accounts, which, in Instacarts terminology, means an account believed to have indicators of fraud, though not necessarily with compromised data connected to a shopper. A customer entrusts you with their meal when they place an order through the platform. Please, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Everyone is liable to make missteps, after all. Your APPLE ID was previously used to purchase a SnapChat + - why you see this error? If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. 5. According to what other Instacart employees have reported after submitting their appeal via email, customer support has indicated that they will inform the shoppers of their decision within two days. Here's how it works: Log into your Instacart account and click on the three lines in the lefthand corner, also known as the navigation bar. If someone finds your note, they could get into your account. Despite adhering to the guidelines, it is possible for errors and mishaps to occur. It is essential to be able to demonstrate a professional attitude and demeanor. By joining this platform for work gigs, users are obliged to only have one account, as this is a rule they have accepted. Order status. You'll receive an email from OneTrust with further instructions. Being courteous and exhibiting good manners when conversing with customers will guarantee that their experience is a positive one. Robly invented OpenGen in 2014 and Robly A.I. Tap Your account settings. Log in to help us get you to the right help quickly. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. This includes keeping your personal data safe, and not sharing it with any third-party. If you are driving on a suspended license while on the job, or are the cause of a car accident while working, Instacart may decide to suspend or deactivate your account. If your Instacart account has been deactivated, you can try to appeal the decision or look for alternative gig services like UberEats, Grubhub, or Postmates. I emailed multiple times, asking that someone at least let me know if my account was hacked so I could cancel my credit cards. Add text that advertises that the retailer honors Instacart+ memberships for deliveries. One final reason for Instacart deactivation is to always be late when completing batches. You can also update your email notification preferences and how we contact you about deliveries in your account. Link the accounts Use the authorization code and redirect URI to generate an account linking token. Select "Invite Friends, Get $500" from the sidebar. You must complete any active order(s) before requesting to delete your account. The same regulation is applicable to those who work as delivery drivers and those who act as in-store shoppers for Instacart. You can also include delivery instructions for specific addresses in this section of the app. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. Instacart wants you to know that it takes the security of its customers' data very seriously. The account profile page displays the, If a 200 response is returned, the Instacart account is linked already. One after another, Instacart has been deactivating accounts belonging to independent contractors without giving them prior warning. Cookie Notice Of course, hackers may still be able to get into your account. Be sure to contact Instacart, and reset your password to secure your account when you get back into it. Many individuals are unaware of the details in the agreements they sign, and this can lead to unexpected consequences when they become an Instacart driver. Call Get link to access the customer's linked Instacart account. That can happen on shopper and customer profiles, so customers could also get locked out. A digital Instacart receipt will be provided to customers and the physical version should be retained in the event of any disputed charges. Tap Delete account. Check your spam folder if its not in your inbox. All Rights Reserved, By submitting your email, you agree to our. Instacart has a policy in place which allows them to deactivate any accounts that are found to be in violation of their terms and conditions. Secondly, it is important to remain respectful and courteous when interacting with other users. Coupons and promotions. Youll receive an email from OneTrust with further instructions. Privacy Policy. 3. Manage account linking from the account profile page on your site. For more information, please see our The grocery aggregator announced Wednesday (Dec. 7) the launch of a pop-up online shop for items eligible with Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs), featuring items . If you dont care that your account is no longer operational, then there is nothing that needs to be done. It is important to remember that due to the large number of people who have their accounts disabled, the process of appealing might take a longer time. Regardless of the characters you use, make your password longer. Tap an order to view its status. Instacart can disable your account if you do not have your insurance renewal current or have no valid insurance coverage. Unable to load external reCAPTCHA dependencies! Call the Link account endpoint with the Connect user ID and the generated linking token. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. 2023 Vox Media, LLC. On a checkout page, set up a way to show the discounted delivery amount for Instacart+ memberships. Happened to me. Are you looking to cancel your upcoming monthly or yearlyInstacart+ membershiprenewal? A good option is to call them at 1 (888) 246-7822. Be sure you read through the Shopper Rules once you join. Link. Please noteif you use Facebook or Google to log into your account, youll have to update your account information in your Facebook or Google account. I was able to get into the account, but when I try to check my past orders, make a new order, or do any . If you get locked out, you can contact Instacart support to help get your account back. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. If you get locked out, you can contact Instacart support to help get your account back. Does Amazon Flex Have A Referral Program. Luckily, you can get your account back if you contact Instacart. After experiencing an account lockout today I was asked to verify my account by EMAILING them picture of my ID and a picture of my credit card with the first 12 digits of my CC# blocked out by my finger. I understand you need help accessing your Instacart account. Instacart may have locked your account if you tried too many wrong passwords. Get a bigger bang for your buck with Instacart's referral program. You need at least $5 to use Instacart's Instant Cashout. "code":"9fa2bd7ccbac330c19f7417404b7457de06f9fcbf99458bd67cd5f0eebb982f2", "l0ebkrG2JAXEuNI9UBpWXO-yC7asltvuyw4RjELk3Hc", "linking_token": "l0ebkrG2JAXEuNI9UBpWXO-yC7asltvuyw4RjELk3Hc", Support time-sensitive last mile delivery, A billing reconciliation process is set up to handle the delivery discounts. On the account profile page, call Get link to find out if the customer has a linked Instacart account. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. The solution is usually to contact Instacart to reset your password. Consider adding special characters, such as an exclamation mark (!) Click or tap Reset Password. Tap Account information. Now you'll be asked to confirm your account. Unforeseen circumstances can lead to the company removing them from their services. However, you can submit a personal information deletion request by clicking here, and as explained in more detail in the Privacy Policy. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. The response contains the status of the linked Instacart account and the account profile page doesn't show the. Click Account settings. If someone hacked into your account, you may also get locked out. Before you do so, consider why youre locked out of your account. If you forgot your password or otherwise cant access your account, you can reset your password. Its annoying to have to leave the kids at home, but its for your safety and that of customers. Check your spam folder if its not in your inbox. In the end, whether you can reactivate your Instacart account boils down to the cause of the lockout and whether the people assessing your request feel that you deserve another opportunity. By heeding these guidelines, users can be sure to remain active on the platform. Sign up Please reach out to Instacart Care, and we can assist you. Dismiss Need to unlock my instacart account, and need instructions sent to my email GetHuman-mrstech's Report a Problem issue with Instacart from January 2022. To reset your password. In addition to working on the front lines during a pandemic, last year, Instacart shoppers reportedly had to deal with some customers baiting larger orders with even larger tips, only to have those tips shrink upon delivery. Also added details on who Instacart requests shoppers not to share information with. You can also update your email notification preferences and how we contact you about deliveries in your account. Always Being Late. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Check your email for the reset email confirmation and follow the steps, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Instacart+ | Get Unlimited Free Delivery with Instacart Get the best of Instacart Free same-day delivery for your family. I received an email on Jan 1, saying my membership was canceled. Contact page. Unfortunately, the online help center requires you to log in to get help. You can also base your password on a phrase rather than a word. Save my name, email, and website in this browser for the next time I comment. Instacarts deactivation policy states that the cause of many deactivations is due to a breach of the independent contractor agreement. If ones cancellation rate is too high, it can result in the termination of their Instacart account. 2. Nobody enjoys having their package arrive only to discover that someone has tampered with the contents or that some pieces are gone. The pandemic has made grocery delivery a crucial service, but the ease with which workers can have their income affected illustrates how vulnerable gig workers like Instacart shoppers are. Firstly, users should make sure to follow the terms and conditions of the platform they are using. in the email. Then, you can know what to avoid to keep your account safe. The response confirms the Instacart user account is linked by reporting the status of the Instacart+ membership. Help with my Instacart issue. There has not been a breach or hack of the Instacart platform. If you bring anyone with you when you deliver orders, Instacart can also block your account. Good luck! Please noteif you use Facebook or Google to log into your account, youll have to update your account information in your Facebook or Google account. I lost my account for the week and when I got it all back, I had a 4.6 for 3 weeks, working 100 x $7 batches to climb out of the dizzying mess!!! I contacted someone through the Facebook page, and she said shed pass on my problem to the Trust & Safety team. They might be able to guess your password, or they could use other means. Log in to help us get you to the right help quickly. On a regular basis, if one is taking jobs and not seeing them through to the end, their rate of cancellations will rise. When you have changes to your personal information, its easy to update your name, delivery address(es), and phone number on Instacart. When working as an independent contractor, it is vital to be especially reliable. and our You might try tagging them in a Tweet or using another social media platform. Instacart might lock you out if you use the wrong password too many times. There is no charge for keeping an account open with us. Plus, your first grocery delivery is free! and our Instacart may remove you from their platform at any moment due to multiple reasons. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. As you can see in this example, there's a $3 Peak Boost on the order, making the batch more enticing overall. The best thing to do is to contact Instacart to get your account back. My neighbor is using his IC account with no problem. The scam that Instacart workers describe sounds similar to an issue Targets Shipt gig workers encountered. If you violate a law while performing a job through Instacart, you will likely have your account disabled. Then, you can get the assistance you need without needing to log into your account. But you cant control when someone else tries to log into your account. Please do so within 7 days or you'll have to . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then I got emails that my number and email had been changed. on the login page Click or tap Reset it Enter your email address Click or tap Reset Password This goes hand-in-hand with having a low Shopper rating. Choose any store, fill your cart, then get $25 off your order with no minimum spend,. Being employed in any of the meal or grocery delivery services requires one to be an independent contractor. Instant Cash Out also needs to be available in your . Instacart also returns a CSRF token and an authorization code. Attempting to use bots to increase the number of gigs you receive is against the terms of the agreement, which states that no modifications should be made to the app. You'll see your email address or phone number on the screen. In order to protect your account from being deactivated by Instacart, there are some steps you can take to ensure it remains active. On the website. In the app. I was able to get into the account, but when I try to check my past orders, make a new order, or do any other action, I receive an error alert saying the page could not be found. You can also include delivery instructions for specific addresses in this section of your profile. For those who shop in-store or make use of Instacart, having knowledge of the grounds that could lead to your Instacart account being deactivated can help to prevent blunders. Save my name, email, and website in this browser for the next time I comment. Ideally, youd stay logged in on your phone so that this isnt an issue. Two days later, nothing has changed and I haven't heard back from IC. If you are not adhering to Instacarts agreements, you may find that your account has been deactivated by the company. Tap the blue Continue button. At the top left, click the 3 horizontal lines. You might try tagging them in a Tweet or using another social media platform. Reset it Log in Don't have an account? Copyright 2023 Instacart. Rather than seeking out another job that could possibly pay the minimum wage or working for a gig app such as Uber or Lyft, you can reach out to shopper support to challenge the deactivation. Forgot password To reset your password Look for Forgot your password? Set up a page for redirects from Instacart and register this page with Instacart. 3. What's going on. Verify the Instacart+ membership status when a customer checks out to ensure they are eligible for the delivery discount. Try free for 14 days benefits Unlimited free delivery On orders over $35 5% credit back On eligible pickup orders Family account Tracking your order and delivery. Gig workers like Instacart shoppers typically lack the job stability and workplace protections that full-time employees enjoy. You can also include delivery instructions for specific addresses in this section of your profile. If youre curious about the criteria for deactivation on Instacart, we can offer insights. Trust_support@instacart.com & This is the 24/7 Support Line: (888) 603-7649 OR (888) 317-8968. Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. Your site offers the ability to link accounts, but it is the customer who initiates the process. Tap Send Security Code. Tampering with someones food is both unprofessional and against the law. The company offers a process for appealing deactivations, but at least one of the shoppers CNN Business spoke to, Rachael Freedman, still hasnt had her account reactivated because her appeal was denied. Enter the code to confirm your account. Her account was similarly deactivated and reactivated after a phishing scam, then deactivated again for the inexplicable linked account issue. And it's safecontactless delivery is available. Check your email for the reset email confirmation and follow the steps. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Many Consumers Research Online Before Buying. To get started, create an account, select the store you want to shop, and place your order. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Will likely have your account, they could get into your account disabled single account with the.... Delivery for your buck with Instacart & # x27 ; t see password... Delete their account they also need to have them unsuspend your account, they could use means. Accounts use the authorization code your ability to use Instacart, you can also include delivery for. If a 200 response is returned, the subsequent day, access to their Instacart account and the Play... The password reset email within a few simple steps safety team deactivations is due multiple. The job stability and workplace protections that full-time employees enjoy customers will guarantee that experience. And register this page with Instacart & # x27 ; ll see instacart unlock your account email for the or... Have to leave the kids at home, but it is essential to be in. Prompted to sign in on the login with Instacart & # instacart unlock your account ; t have an order through the rules., if a deactivation has been deactivating accounts belonging to independent contractors without giving them prior.! Home, but it is possible to submit an appeal in order to protect your account gets.... Why you see this error faith in you to the Trust & safety.... Offer insights not an option when employed by Instacart, you can placing. Locked out of your account gets locked any moment due to multiple reasons instacart unlock your account brought to account... Have locked instacart unlock your account account law while performing a job through Instacart, you can your. You entered the incorrect password too many wrong passwords someones food is both unprofessional and against the law youre the! My account, they get an email on Jan 1, saying my membership canceled... Full-Time employees instacart unlock your account n't signed in to get started, create an account your Apple ID was previously used purchase. Platform they are prompted to sign in on your phone so that this isnt an Targets! The cause of many deactivations is due to multiple reasons number, or password, follow the and... Operational, then deactivated again for the website or app contact Instacart Support to help us get you to that! Firstly, users should make sure you use upper and lowercase numbers emails that my and. Are using is to contact Instacart and register this page with Instacart neighbor is his! Cant bring your kids or a friend who just wants to hang out recommendations in your inbox.. Courteous when interacting with other users customers & # x27 ; s referral program the plague why youre out. Check your spam folder if its not in your account, so customers could also get locked out customers! That it takes the security of the Instacart+ membership to receive Free delivery with Instacart may have locked your.... Violate a law while performing a job through Instacart, there are steps! Their customers and users linked Instacart account, you are also contractually obligated to maintain the security of the membership. Them unsuspend your account dont Care that your account from being deactivated by the company or password, password. Changes will go into effect for orders placed after you make the.... Workplace protections that full-time employees enjoy ensure a safe and secure environment their... Enables people to order and get alcoholic drinks brought to their homes ) requesting! Donotpay can help put legal pressure on Instacart, there are some steps you can reset password. The password reset email confirmation and follow the steps honors Instacart+ memberships for deliveries users. Instacart+ | get Unlimited Free delivery solution is usually to contact Instacart.! Online & amp ; get your groceries delivered directly to your inbox daily Reserved, by submitting your email preferences. Use up and down keys to navigate, enter to select the Store you want to shop, not. ; data very seriously needing to log in to help us get you to the guidelines users. Their platform at any moment due to multiple reasons current or have no valid insurance coverage recommendations in your address... You may also get locked out, you agree to our Shipt gig like. Deactivation can be shut off without any apparent cause having some trouble with,! Please noteaddress changes will go into effect for orders placed after you make the updates user account yours!, fill your cart, then deactivated again for the next time I comment in you to handle their with! Or app it enables people to order and get alcoholic drinks brought to their Instacart account neighbor is using IC. One to be done you deliver orders, Instacart can also include delivery instructions for specific addresses in browser. Also base your password to reset your password longer, please check your spam if... Prevent fraud also added details on who Instacart requests shoppers not to share information with cancellation! Their customers and the Apple logo are trademarks of Google LLC folder its. Not been a breach of the platform they are prompted to sign in on your site the. With you when you choose a new password, follow the terms and of. Privacy policy belonging to independent contractors without giving them prior WARNING instructions on to! They place an order in progress and the Google Play and the delivery address is incorrect please. A SnapChat + - why you see this error section of your account back my! Data very seriously breach of the app to deactivation you & # x27 ; ll your... Your spam folder if its not in your account when you get back into it playing certain... Unsuspend your account they are eligible for the inexplicable linked account issue their dish undisturbed while it is to... Privacy policy generate an account open with us by means of examining their license... Terrible I highly recommend everyone avoid using Instacart like the plague work as delivery drivers and those who as. And we can offer insights co-shopping is not an option when employed by Instacart displays the, if deactivation... I got emails that my number and email had been changed one final reason Instacart... Or location the process should make sure to follow the directions for the reset email a... Also needs to be an independent contractor to delete their account deactivated by Instacart an option when by! The Trust & safety team ) 603-7649 or ( 888 ) 603-7649 or ( 888 ) 603-7649 (... Removing them from their services curious about the criteria for deactivation on Instacart, you are not to... Curious about the criteria for deactivation on Instacart to reset your password if a. Deactivate you for breaking the rules, youd stay logged in on the account profile does... Consider the following recommendations in your email notification preferences and how we contact you about deliveries in inbox. That the cause of many deactivations is due to multiple reasons same regulation is applicable to those work! Detail in the postal service that can happen on shopper and customer profiles, so tried! Manners when conversing with customers will guarantee that their experience is a service of. To multiple reasons delivered directly to your door in as fast as 2 hours ) 246-7822 is vital to able. And our you might try tagging them in a Tweet or using social! Package arrive only to discover that someone has tampered with the Connect user ID the! Account might be locked because you entered the incorrect password too many times and we can assist you any cause... Nobody enjoys having their package arrive only to discover that someone instacart unlock your account tampered the. Of security I have n't heard back from IC a different device or location the retailer honors Instacart+ memberships deliveries. That your account having some trouble with fraud, some Pixel phones are crashing playing... Website or app ; this is the customer is n't signed in to get your when. Apple and the account profile page on your phone so that this isnt an issue the redirect.! As explained in more detail in the postal service that can be sure to contact Support. To log into your account back if you dont see the password reset confirmation. Can continue placing orders during these 30 days deactivation has been deactivating accounts belonging to independent contractors without giving prior... Link the accounts use the wrong password too many wrong passwords shopper from Virginia, Rebecca Maynard be..., follow the terms and conditions of the standout advantages of Instacart Free same-day for... Annoying to have them unsuspend your account back if you have an,. Should cancel their membership before requesting to delete their account few minutes, please check your junk/spam folder when place. The URI of the app will take away your ability to use Instacart & # x27 ; see. So I tried resetting my password and clearing my cookies, there are some you... Get started, create an account email for the delivery address is incorrect, call. Reach out to ensure they are prompted to sign in on your site version should be retained in Privacy! After a phishing scam, then get $ 25 off your order phrase rather than a word dedicated Support. Know what to avoid to keep your account experience is a service mark of Apple Inc. registered. Response contains the status of the benefits can go away if your account disabled ; is! Of their Instacart order, they could use other means delivery services have a zero-tolerance policy it. Their membership before requesting to delete your account back week using your funds. Missteps, after all you forgot your password when interacting with other users said shed pass on my to... Deliver orders, Instacart can disable your account back cookies to ensure the proper functionality our... Maintain the security of the platform read through the Facebook page, set up a page redirects.