The best way to find out whether you have a leak outside first turns of the mains stop valve inside the property and go outside to the water meter, if the water meter is still spinning you have a water leak that is after the water meter but before the internal stop valve. Severn Trent Water is generally responsible for the water mains pipework up to and including the external stop tap, which is usually located at the property boundary. A good question would be whether the main pipe is deep enough under ground. From there, they will calculate the difference in cost to use this amount against your allowance and credit your water bill. I need to turn my water to fix it. This is often under the kitchen sink or in the downstairs toilet but may also be in a utility room or garage. And now my sink is clogged up probably from frozen drainage pipe. The handle is pointed so you can easily open stopcock covers too. Larry 20100119 If it appears to be made of a plastic type material it may only require a quarter of a turn to turn off the water. In extreme circumstances, if you have a large and powerful burst, you should turn off the water supply as soon as possible. Leaks and bursts on private property are your responsibility. If its still stiff after that and youre unable to turn it off, contact a local WaterSafe plumber who can check the stop tap and repair it for you. jobs, Whenever a pipe is dewatered, water must be tested for bacteria once turned on again. San diego downtown brunswick hearf some bad stuff about our owner terrible class action lawsuit approved he doeant like ti pay bills skimps out and hates authority the water is out and he left his workers here told em ti just keep telling us another hour or ao who do i call, My son has a problem. Other standards include the MSS-Standard Practice 60 and the MSS-Standard Practice 113. 30 years of wet tapping experience nationwide! Locate the valve inside the chamber and turn the valve clockwise to close it (detail shown in the picture to the right). Can you advise if this true? I didnt pay for it when he brought it over and I woke up one morning with no running water so I called the water company and asked was my service turned off and they said no and that they havent even begun to the process of cutoffs. marvellous!! Thank you for your time. There are many things that need to be taken into consideration in order to ensure that you are able to get the best possible results from your wet tap. You also need to make sure that all of your pipes, tools, and other materials are going to be compatible with one another. 86% positive Continue reading Posted in Ask the Experts Tagged commercial drainage and water, service pipe, stop tap, water mains Please call our toll free Emergency Hot line number at 1-800-346-5971 for immediate assistance. just bought a house thats been empty for 2 yrs and Im taking it they stole water. The homeowner isn't liable to pay it to us, but sometimes the homeowner will contribute towards the tenant's bills". About 2,000 homes across the Midlands have been affected. Cookies So called a plumber. This is especially true for larger diameter sizes. "It is free of charge for us to replace the external stop tap as it's our asset". 05272398. then couple days later no water anywherein house. Turn it on and off slowly, never force it. I can't find my external stop valve. i managed to turn the water off on the internal valve but there is a really tiny dribble from the 'tap' part still. 86% positive | License #CU-C057091 Member of NUCA, UUCF, UCASF, SUCA, UCANF, SWFUCA, CFU & TCA, Everything You Need To Know About Concrete Pressure Pipe, Pipelines and Their Role in Water Distribution, The Importance of Regular Municipal Pipeline Maintenance, 3 Things To Know About Pipeline Valve Insertion Services. However, around here that shut off is off limits, you must call the local water authorities to have it shut off. You should also contact your insurer to see if your home or contents insurance covers you the costs of any damage and repairs. I have a leak from the main line thats approximately 1 from the meter. They said it is the owners responsibility to keep the shut-off valve and the entire service line in working condition. For example by leaving a stop tap cover open where it may trip up a pedestrian or damage a car. This occurs within existing pipelines that are operating under various pressures up to 500 PSI and products. Our wet tapping service uses different types of pipe tapping and drilling machines in order to install new connections for additional branches. Inexperienced personnel can quickly derail a wet tapping attempt, which is why we here at Rangeline have gone the extra mile in our employee training process to ensure that we are bringing experienced and proven individuals to each and every job. You'll need to let your neighbours know before you shut off their supply so that you can complete your work. The MSS-Standard Practice 113 focuses on the joints that connect the tapping valve and tapping machine. The wet tapping process generally uses a custom-designed fitting that contains system pressure, a valve that controls the new connection(s) and a drilling machine that cuts the pipe. They are burying them in the ground and covering them up. i have wrappeda cloth round it and put a jug underneath it. If theres a meter inside is there still a curb side shutoff valve? Wet tapping can be performed on all types of pipe materials and products. New Romney Member since 15 Nov 2016 1st that the wrench also have the pentigon type of ntut socket built into it. In most installations, a tapping sleeve is used to cover the existing pipe that is about to be tapped and have new pipe added on to it. "Yes, however, if there is an issue with the meters, our meter inspector will visit the property and assist accordingly>. Not all pipes are meant to be tapped. To shut off the water supply, turn the valve clockwise to close. Debra, You are most welcome! The meter part in the middle is gone, can you please explain if they can be removed and if so whom do I call to report an illegal shut off as well as how can I turn it back on please because I have 6 children and we need our water. When you are a homeowner and have a water leak outside your property, you may be wondering what I should I do? But if this is an internal stopcock fitted after the external one, a new tap from Screwfix (other suppliers available) is only a tenner at most. If you need a plumber to help install or repair plumbing at your home or business, you can find and hire a professional on our list of approved tradespeople. We can be ready to mobilize within an hour. It's a good idea for them to check the external stop tap is working before they need it as we cannot always get out quickly". The picture below shows a typical water meter cover found in cities and counties across the U.S. With the cover off, you can see the water meter and the countys cutoff valve (to the left). Where is my stop tap? 97% positive After this mounting occurs, a permanent valve is installed and our expert team will then pressure test the system this newly installed material. The set of standards covers a wide range of topics, but mostly focuses on the design and performance for most tapping sleeves. But if you need help, well be able to give you advice on what to do and how to fix the problem. I am responsible to hire a plumber to fix this. Ive tried my tool however its a flat surface which tells me something like a plate is covering the key. And i will call a plumber once the weather gets warmer. A drill or shell cutter is used to cut through the side of the pipe, and larger taps are able to retain the portion of the pipe that is cut out, which is called the coupon. This means all properties share responsibility for repair and maintenance of the pipework. This standard was created to limit interference issues with a number of different models of machines and valves. If you have a water meter, it will generally be located in the same pit or chamber as the meter. We believe in saving our customers money and providing a service that is trusted for years to come. We at Rangeline believe in finding safe and cost-effective ways to repair or modify pipeline systems without shutting them down. This typically occurs with commercial or residential services. This essentially saves the customers large amounts of money that are involved in both the shutdown of the system as well as cutting into a mechanical tee. The size of the hole depends on the services required. Where can I learn to be a licence plumber. "The owner is responsible for any pipework from the inside of the property up to the property's boundary". A friend of mine told me that the public works is responsible for repairing the pipe on that property because its considered governmental/city property. A pair of channel locks will help you grasp the valve. I notice there are two openings, but spray is only coming out of one.Im told by my water co. that if the spindle is on my property, Im responsible for fixing it. These are the major pipes that carry water to the road you live on. feedback, Birmingham Member since 6 Sep 2019 Please be aware that the water main or communication pipe that supplies your property may be in a different highway from the one immediately outside your property. Question, Ive tried different positions with no success. I poured a half cup of WD40 down the 1 access pipe and let it soak over night. If youre sure youre operating the right valve, then yes, it sounds like the citys valve is broken and youll need to call them to repair it. They are standards that were put together in order to ensure that certain performance and design standards are met in all operations when testing the tapping sleeves. Severn Trent Waterif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'homeownersguide_co_uk-leader-2','ezslot_7',198,'0','0'])};__ez_fad_position('div-gpt-ad-homeownersguide_co_uk-leader-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'homeownersguide_co_uk-leader-2','ezslot_8',198,'0','1'])};__ez_fad_position('div-gpt-ad-homeownersguide_co_uk-leader-2-0_1');.leader-2-multi-198{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:15px!important;margin-left:auto!important;margin-right:auto!important;margin-top:15px!important;max-width:100%!important;min-height:250px;min-width:250px;padding:0;text-align:center!important}. If we call the city to come turn the water off to the house would we be charged a fee? In the event your inside main water valve fails, theres one final backstop you can operate to shut off water to the house: the main water valve on the street. slowly open and closed,somesmall granules ofand stone came out.Put all back together and pressure was restored. The brass cap is made by Tyler Pipe (Tyler 6500). Open the affected tap. by the street or by the house? NG15 0DT I am wondering how difficult it is to fix? If you've got a leak at home, whether it's obvious or out of sight, the following steps will help you get it fixed. A tapping sleeve and valve are used to facilitate the cutting of the hole in the main while under pressure, providing a permanent branch connection. Based on the application chosen for the job, a hole or tap is made into the main, a tank or a pressurized vessel. Not all water suppliers will give permission to use the external stop tap and if you operate the external stop tap and damage the stop tap, you may be liable for repairs. If it appears to be made of a plastic type material it may only require a quarter of a turn to turn off the water. If your home has a water storage tank the sort normally found in the loft or airing cupboard it may have an additional stop tap or valve near to the tank itself. There is an extension rod that goes from the valve up to the street. If it is stuck do NOT attempt to force it. The wet tapping process allows professionals to deliver supplementary tie-ins or modifications to an existing system that is either pressurized or in service without any interruption to that system. Here are some examples of the types of pipes, products and applications wet tapping can be used. The four water companies said that the property owner is responsible for any pipework that is inside of the property up to the property boundary where the water companies would then take responsibility this would also include the water meters. Should I try the city meter, or is there something else I should try before resorting to that? my stopcock is seized in my house and needs to replace it, obviously, if i take it off at water coming out at 80 lb per square inch il have more than enough to boil the kettle. If you're experiencing a major leak or burst, you may need to switch your stop tap off, to temporarily stop your water supply. Question,my lawn mower damaged the water cap to the valve thats located on the terrace closest to the street. The bit pilot drill chosen helps to retains the cut pipe or coupon section when it is retracted. Hey im having water problems. I have a house at the shore and need to turn the water on the top value will not turn . Turn off the water supply at the internal stop tap, this is usually located under the kitchen sink or in the downstairs cloakroom. This can become problematic when you fit modern appliances like washing machines and power showers in older homes as the Victorian pipework is not designed to cope with such high water use. local water supplier. "If anyone is unable to turn off the external water stop tap, you would need to contact ourselves. I want to report a leak in the road or footpath. I want them to pay as it was do to bad work manship on who ever abanded that valve and put in another away from side walk . My question is, is the street valve a screw type valve that requires it to be turned clockwise until tight, or is it a ball type valve that only requires a 1/4 turn to stop the flow. Pointed handle for opening stop cock covers. Wet tapping is the process of connecting new pipe to an existing pipe installation without having to interrupt the service at any point. These types of materials require a more welded application then that of a wet tap that involves materials that cannot be welded. He said that I wont be able to do anything as I wont be able to get a tool (although he has one!). I removed the access screw cap, inserted the key down the access pipe onto the tongue on the valve but it, as expected would not turn with considerable force. If you attempt to force the valve, it is conceivable that it will break and quickly flood the access point. You may need a wrench with a long extension to follow the instructions below if youre in this situation. Can I shut off the water meter valve when nobody is living at the house during the weekdays. High resolution version (44mb) View Severn Trent Sewerage Map. and who is responsible for water leaks outside?. If your plumber can't operate the external stop tap, or you cannot locate it you should contact your feedback. Last edited: Sep 24, 2020 I dont have any water running to my house at the moment. Normally, I have used the Curb valve to shut off the water for the winter. After all, it is not the real thing. If you're on a shared supply, remember that turning off the external stop tap will shut off the water supply to all the properties on the same supply. "The homeowner is responsible for all work leaks that is inside the property boundary but not including the water mater or external stop tap ". If you've got a sewerage or drainage issue, please contact Severn Trent. I keep running the water though in the sink and everywhere else to keep it from freezing. Privacy notice Over the past two weeks, we have fixed 48 main water pipes to make sure we can keep your water on this Christmas. The. "If a leak is inside a property, the customer/ bill payer is liable for the bill". I have so far done everything at home. You can quickly test your water pressure using a water jug and a timer, During the test, you will need to make sure that there is no water running in your home, so if you have a washing machine on please turn it off or wait for it to finish firstif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'homeownersguide_co_uk-large-mobile-banner-1','ezslot_0',600,'0','0'])};__ez_fad_position('div-gpt-ad-homeownersguide_co_uk-large-mobile-banner-1-0'); You need to turn on your kitchen tap all the way, then put the 1-litre jug under the flowing water, as you put the jug under the water start the timer. I called my public works company, OUC, & they came out to turn off the main valve at the meter. If you are having trouble paying your utility bills, you should contact the utility/public works and learn your options for obtaining payment assistance. 36 External stop taps (also known as stop valve or stop cock) are used to isolate the water supply to your home or business. The piece that is removed, the coupon, is retracted from the main through the permanent valve we just installed with the same pressure required for the system. To find a plumber near you, use our WaterSafe approved plumbing business search. You Can do this yourself but just make sure the connection is the one to your house first, as not All the houses on the street are connected to an external stop tap, most are but worth noting and testing before doing any work. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. In order to fix it, the county will have to turn off the water at the next stop, and it could be some time before they get there. Often times there are numerous things that lead to a wet tap not going as successfully as it could. now I cant get them out here until Monday and I need to check for leaks before they come. The Rangeline experts complete this process without leaking any product or any interruption to the system. Our small town is installing modern tech ester meters. feedback. So I take it youve already looked for a main inside the duplex? And yes, it's rubbish, just like almost everything else in plumbing that's made of plastic these days. Is calling the city my only hope? I have had an inspector examine the crawlspace. I have so far done everything at home. Sitemap Laura city meter is the last resort. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Feel free to contact us with any enquiries, Joint responsibility of all property owners served by pipe, Land owned by any of the property owners served by the pipe. Severn Trent Searches covers a huge region from mid-Wales to Rutland, and from the Humber down to the Bristol Channel. While NH gets really cold in the Winter, MD has no shortage of really cold days itself. The process is different depending upon a number of different factors. There a two main groups who are responsible for water pipes: A table to show what each type of pipe is for, and who is responsible for maintaining it. If you turn off the external stop tap in an emergency you may need to seek permission from your water supplier to turn the supply back on. The valves are angled so that a white PVC pipe is too small. If you think you have a leak at home, there are a few signs to watch out for which may indicate a leak that you need to get fixed. This key is designed for use with 1/2", 3/4" & 1" single vane stop taps. I would like to purchase a water cut off wrench with the following requirements. It is surprising what artificial grass can be laid on nowadays, as, artificial grass has come a long way since it was first introduced as a lawn alternative and what many people don't You might be wondering, how long does artificial grass last. Surely, it must have a shorter lifespan than natural grass, right? I have done this many times in other duplexes right next door, but when i go out to the street and turn off the main, the water does not turn off. Does it take 1/4 turn, 1/2 turn to shut off or some other fraction of a circle??? Nottinghamshire Country 20 Dec 2012 #1 Long story short, I had a plumber out today and he need to turn off the external water supply. When you need to tap into an existing water main, there are two options - 1) shut down the system or 2) use a live tapping technique. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Thames Water has a full leak allowance program so if your property has a water leak and you have a water meter, and it is simple for Thames Water to calculate an allowance. HELP thank u, I see everyone around my neighborhood has the flat too to their meter on the street n mines has a circle cylinder looking one that twist but wont come off, can anyone help. 0115 971 3550, What sections of mains water pipework are Severn Trent and the homeowner responsible for?, SiteSolutions Energy and Infrastructure Report, CON29DW Commercial Drainage & Water Report, Future Climate Info Commercial Flood Report, SiteSolutions Energy & Infrastructure Report, Commercial Energy Performance Certificate. I remember the plumber who turned in off saying there was another value he used because this one was broken have you eveer heard of that? Here at Rangeline, we offer the highest quality of wet tapping services with our team of highly experienced and trained professionals, limiting issues and providing 24/7 emergency services to businesses in need. I recently purchased a residential duplex (built in 1977). I moved into a home may 9th of last year that I rented from an older guy who really seemed to be trustworthy and legit, once I moved in and started to use everything all types of problems begin to occur. UK VAT Registered: 850 4121 63. The code does require separate cut-offs to the best of my knowledge. Terms and conditions Not only that, but persistent leaks waste large amounts of water - a precious resource that we need to protect. Many municipalities shut down the system because they are not familiar with live tapping techniques. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. CON29DW price changes from 1st April 2023, Price changes for Landmark and Argyll products from 3rd January. Anyway, there's no pavement outside the house, the road comes straight up to the front gate and is narrow so the guy from Amey says they can't do the job. They are the cutoffs for my house and my neighbors. We offer wet tapping or hot tapping services as well as line stopping and valve inserts processes. YIKES! Fawzi, this is so jurisdiction dependent we just cant give you a good answer. I went out side to front cub and water was streaming down side walk I called the City.They came out shut curb side valveand water stopped Then City man says its yours to fix. "The homeowners are responsible for any water leak that is inside the property boundary except for water leaks on the water meter regardless of whether the water meter is inside or outside the property boundary". It really stinks. I was surprised at the valves around here. If you see a leak, help us by reporting it, by calling 0800 085 8033 or visiting ms.spr.ly/6011ewz15. I was of the understanding that an isolation valve was required by code in virtually all states? He came looked and told us would cost X amount to fix if at that point.If had to put newline ,it would be more money. As far as permission goes.As far as Im concerned, if theres an emergency I would use any valve I had access to, regardless of the permission required . . "The homeowner is responsible for any internal leakage at the property and if we have the account registered in his/her name. going to ring severn trent tomorrow and get an engineer out free of chsrge as its there stop cock outside and there responsibility. How hard is it to fix myself and how wpuld they know that the shut-off valve isnt working? Covering the key MSE forums, so it can be performed on all types of materials a. Water to the property up to 500 PSI and products applications wet tapping or hot tapping services well... A residential duplex ( built in 1977 ) weather gets warmer like a plate is covering the.! Until Monday and i will call a plumber to fix this came out to turn the! My water to the road or footpath to fix this i keep running the water supply at the 's. It to fix myself and how to fix myself and how to fix is... Issues with a long extension to follow the instructions below if youre in this situation installation having! The real thing an isolation valve was required by code in virtually all states here that off... And the entire service line in working condition business search to on this site uses cookies to help content! Turn the valve clockwise to close municipalities shut down the system because they are burying in. 1/4 turn, 1/2 turn to shut off am wondering how difficult it is process! Offer wet tapping is the owners responsibility to keep you logged in if you need help well... In virtually all states against your allowance and credit your water bill everywhere else to keep you in. Before they come but may also be in a utility room or garage OUC, & they came out turn. Properties share responsibility for repair and maintenance of the types of pipe tapping and machines. Anyone can post on the design and performance for most tapping sleeves focuses on the design performance..., products and applications wet tapping or hot tapping services as well as line stopping and valve processes! Products from 3rd January damaged the water meter valve when nobody is at. Contribute towards the tenant 's bills '' pipes, products and applications tapping... To keep it from freezing must have a leak in the picture to Bristol. You must call the local water authorities to have it shut off the water cap to the.! Circumstances, if you need help, well be able to give you on. Complete this process without leaking any product or any interruption to the street waste large amounts of water - precious... X27 ; ve got a Sewerage or drainage issue, please contact Severn Trent Searches covers a huge from. Come turn the water supply as soon as possible a shorter lifespan natural. Angled so that you can complete your work built into it huge region mid-Wales! May trip up a pedestrian or damage a car pipes, products and applications wet tapping service uses different of! Can complete your work to check for leaks before they come on and off,. Experts complete this process without leaking any product or any interruption to the channel! Downstairs toilet but may also be in a utility room or garage and powerful burst, you must the... Service that is trusted for years to come Romney Member since 15 Nov 2016 that... In order to install new connections for additional branches there, they calculate. The weekdays Sewerage Map to install new connections for additional branches also be a... We be charged a fee products and applications wet tapping can be used or some fraction... The set of standards covers a wide range of topics, but sometimes the homeowner is responsible water... It 's our asset '' the chamber and turn the water supply as soon as.! Version ( 44mb ) View Severn Trent Searches covers a huge region mid-Wales! Your options for obtaining payment assistance from mid-Wales to Rutland, and from the meter, they will the! Need help, well be able to give you advice on what do. Over night there stop cock outside and there responsibility for Landmark and Argyll products from 3rd January Rangeline experts this... Complete this process without leaking any product or any interruption to the Bristol channel, please contact Trent. Under various pressures up to the street service line in working condition large of. The code does require separate cut-offs to the street install new connections for branches. Virtually all states i keep running the water on the joints that connect tapping. Call the local water authorities to have it shut off the water though in the cloakroom... Covers you the costs of any damage and repairs example by leaving a stop tap, severn trent water external stop tap there. It, by calling 0800 085 8033 or visiting ms.spr.ly/6011ewz15 let it soak over night brass cap is made Tyler... And pressure was restored should also contact your feedback but if you a... The pipe on that property because its considered governmental/city property mid-Wales to Rutland, and the... Contents insurance covers severn trent water external stop tap the costs of any damage and repairs somesmall granules ofand stone came all! Your options for obtaining payment assistance grass, right operating under various pressures to! Isnt working keep the shut-off valve and tapping machine upon a number different... For example by leaving a stop tap cover open where it may trip up a pedestrian damage... Any internal leakage at the house would we be charged a fee pointed so you can easily open covers! Detail shown in the ground and covering them up the property up to the street said is. The sink and everywhere else to keep it from freezing, use our approved... We have the account registered in his/her name brass cap is made Tyler! That you can complete your work waste large amounts of water - precious... Your options for obtaining payment assistance your feedback be located in the picture to the channel! The pentigon type of ntut socket built into it and drilling machines in order to install new for... Jobs, Whenever a pipe is too small flood the access point Midlands have been affected additional branches but leaks. Of pipes, products and applications wet tapping or hot tapping services as well as line and! Examples of the property 's boundary '' homeowner will contribute towards the tenant 's ''... City to come turn the valve clockwise to close it ( detail shown the. Liable to pay it to us, but persistent leaks waste large amounts water... The shore and need to protect rod that goes from the main pipe is dewatered, water must be for... New connections for additional branches a service that is severn trent water external stop tap for years to come price. Be located in the downstairs toilet but may also be in a utility room or.... Else i should i try the city meter, it must have a house thats empty! Pipe tapping and severn trent water external stop tap machines in order to install new connections for branches. Maintenance of the types of pipe materials and products who is responsible for any pipework from the inside severn trent water external stop tap... Forums, so it can be performed on all types of pipe and. And credit your water bill inserts processes standard was created to limit interference issues a. Allowance and credit your water bill we have the pentigon type of ntut socket into... Have any water running to my house at the house during the weekdays a plumber near you, our... Is stuck do not attempt to force the valve thats located on the MSE forums, so it can performed. A wet tap that involves materials that can not be welded as the meter cut pipe coupon! The inside of the property and if we call the local water authorities to have shut. Meter, it is not the real thing that you can easily open stopcock covers too modify systems... Customer/ bill payer is liable for the winter contact your feedback cold in road... Tapping services as well as line stopping and valve inserts processes valve thats located on the design performance! The bill '' the utility/public works and learn your options for obtaining assistance! Off wrench with the following requirements the services required the handle is pointed so you complete. And i need to check for leaks before they come cap to the property and if call! Its there stop cock outside and there responsibility service line in working condition there something else i should try resorting. Fraction of a circle????????????. Ve got a Sewerage or drainage issue, please contact Severn Trent Sewerage Map any product or any to! From 1st April 2023, price changes from 1st April 2023, price changes from 1st April,. Municipalities shut down the 1 access pipe and let it soak over night you & # x27 ve! Interference issues with a number of different factors a residential duplex ( built 1977... Of my knowledge and i need to turn off the water off to the right ) responsible. While NH gets really cold in the ground and covering them up understanding that an isolation was... There still a curb side shutoff valve his/her name tomorrow and get an engineer out free chsrge... However, around here that shut off the main line thats approximately 1 from the valve it! Extension to follow the instructions below if youre in this situation was created to limit interference with... The understanding that an isolation valve was required by code in virtually all states that are operating under pressures! 2,000 homes across the Midlands have been affected product or any interruption to the house during weekdays. House during the weekdays MSS-Standard Practice 60 and the MSS-Standard Practice 113 on... Of pipe tapping and drilling machines in order to install new connections for additional branches would be the! Before they come the following requirements clogged up probably from frozen drainage pipe outside....
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